If you are an Arizona Registry student and see a “Subscription Expired” message when logging into CCEI, it usually means you are accessing the wrong login page.
Arizona students receive a state-funded subscription and must access CCEI through the Arizona Registry - not through the standard CCEI (FAME) login page.
Why This Happens
The “Subscription Expired” message appears when:
- You try to log in through the CCEI FAME login page - cceifame.com/login.cfm
- Instead of accessing your account through your Arizona Registry profile – azregistry.org
How to Access Your CCEI Account (Correct Method)
Follow these steps to access your active subscription:
- Go to azregistry.org
- Log in using your Arizona Registry email and password
- Confirm your employer information is correct on your profile
- Click Professional Development
- Select CCEI Online Training
- Then click on Click here to access the free CCEI online training on the welcome page
Once you complete these steps, you will be automatically redirected and logged into your CCEI account with an active, state-funded subscription.
If you see an error stating that your account could not be created, it is typically due to one of the following:
- The last name on your Arizona Registry account does not match your CCEI account
- You have multiple CCEI accounts associated with your Registry ID
Need Additional Help?
If you continue to experience issues, please contact CCEI Student Services:
Email: studentservices@cceionline.com
Be sure to include your full name and Registry ID for faster assistance.
Additional Notes
- Always access CCEI through the Arizona Registry portal
- Do not use the standard CCEI login page if you are an Arizona Registry student
- Your subscription is funded by the state and will appear active only when accessed correctly