If a center administrator is no longer associated with a CCEI center-based subscription and a new one needs to be added, the center owner or director must submit a formal request to have the administrator updated. Please note:
- Only the center owner or director can request an administrator change.
- The request must be submitted on official center letterhead.
- Please allow up to two (2) business days for the change to be processed.
To request an administrator change:
- Prepare a letter on your center's official letterhead indicating that the administrator needs to be updated.
- Submit a support request to the CCEI Support Team by clicking on Submit a Ticket in the Help Center
- Once the update has been made, the administrator(s) will be notified by email.
Important:
Requests submitted without the official center letterhead may not be processed.