Admins can remove users/staff from their CCEI Center Subscription at any time through the Administration tab.
Steps to Remove a Student
- Log in to your account
- Navigate to the Administration tab
- Select the Remove Students option
- Search for the student by email or name (or leave the field blank) and click Search
- Choose the student(s) you’d like to remove and confirm
Important to Know
- Removing a student only removes them from your Center Subscription
- This action does not delete the student’s account
- Students will only use a spot on your subscription if they complete a course during the active subscription window. If they have not completed a course, you will get that spot back once they have been removed
Re-adding a Student
If you need to add the same user back later, simply:
- Go to the Administration tab
- Select Add Students
- Add their name and email address, and click the Assign Subscription checkbox
- They’ll receive an invitation to your subscription, which they can accept by logging in to their CCEI account and selecting “Yes”