If a student does not complete their certificate program within the allotted timeframe, they may be eligible for reinstatement. The following eligibility provisions apply to all reinstatement requests:
Students must have completed at least 25% of their certificate program to be considered for reinstatement.
Only one reinstatement is allowed per certificate program.
Requests must be submitted to the Student Compliance department within six months of the original program deadline.
Reinstatement is only available for certificate programs that are active at the time of the request. If a program has been deprecated, reinstatement is not possible.
To submit a Reinstatement Request:
Log in to your CCEI account.
Click Resource Library.
Locate the form under the Document Library section.
Complete the PDF form and Submit a Ticket request witht the attachment
If you cannot complete the form online, you may print, fill it out by hand, and either submit it as a PDF by uploading it through the student portal.
Please Note:
All reinstatements are subject to a $75 reinstatement fee.
Processing may take 7–10 business days.
If all eligibility requirements are met, the student will receive an Offer Letter of Reinstatement via email, along with a payment authorization form.
The reinstatement cost and timeframe for completing the program will be based on the remaining coursework and specified in the Offer Letter.
The Offer Letter must be signed and returned to the Student Compliance department along with the payment authorization form.
No refunds will be given for reinstatement fees.
If the student does not complete the coursework within the timeframe specified in the Offer Letter, a Certificate of Completion will not be issued.