If you’ve changed employers and need to join a new center, you’ll first need to be removed from your previous center’s subscription.
How to request removal from your previous center
To get started, please Submit a Ticket in the Help Center to our Support team and include the following information: and request to be removed from your previous center.
Be sure to include the following information in your email:
- Your full name
- The email address associated with your account
- The name of your previous employer/center
What happens next?
Once your request is received, our team will process your removal and notify you that this has been completed. After you’ve been removed from your previous center, you’ll be able to join your new employer’s center.